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At LUSHBYMCW, we want to ensure that you're completely satisfied with your purchase. If for any reason you're not delighted with your order, we offer a flexible exchange and return policy.

Exchange Policy:
1. Eligibility: Items must be in their original condition with all tags attached.
2. Timeframe: Exchange requests must be made within 5 days of delivery.
3. Procedure: Please contact our customer service team to initiate the exchange process. We'll guide you through the steps.
Note : If you order dress & we deliver you the accurate required size 
But you want to exchange with another size or article 
*500 DC will be applied 

Return Policy:
1. Eligibility: Items must be in their original condition with all tags attached.
2. Timeframe: Return requests must be made within 2 Days of delivery.
3. Procedure: Please contact our customer service team to initiate the return process. We'll provide a return .
4. Refund: Refunds will be processed within 2 business days after receiving the returned item.

Exceptions:
1. Final Sale Items: Items marked as "final sale" are not eligible for exchange or return.
2. Damaged or Altered Items: Items that are damaged or altered in any way will not be accepted for exchange or return
Phone: 0321-4444825

We're here to help and want to ensure that you're completely satisfied with your purchase.